Last modified: 1 July 2021
Retro Radio Australia Respects Your Privacy
This Policy explains when and why we collect personal information about people who visit our website or web application, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or web application, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org.
What Personal Data Do We Collect?
Other Data – By using the Retro Radio Australia services we may store information about what pages have been visited and when. This is to help us improve the usability of our services.
Retention – We collect and retain Personal Data submitted to Retro Radio Australia in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.
How Do We Process Personal Data?
We may use information for our legitimate interests, namely:
- To operate the Retro Radio Australia Services.
- To contact and communicate with you when you reach out to us to ask us about our Retro Radio Australia Services.
- To manage everyday business needs.
- To analyse or improve the Retro Radio Australia Services or additional products or services.
- To protect the Retro Radio Australia Services and the rights of Users and others to enforce the terms of the Retro Radio Australia Services.
- To comply with our obligations, including to comply with all applicable laws and regulations.
- To send you promotional materials from us or on behalf of our affiliates and business partners if you have consented to the receipt of such materials.
Who Has Access to Your Information?
Under no circumstances will we directly disclose or sell your personal information to any third party without your prior permission. We are strongly against any form of internet ‘spam’ and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).
We will not sell or provide your information to third parties for marketing purposes.
Third Party Services Working on Our Behalf
We may pass your information to our third party service providers, or other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example processing payments and providing sales/technical support). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
Please be reassured that we will not release your information to third parties beyond the Retro Radio Australia network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure online payment system, your payment is processed by a third party processor, who specialises in the secure online capture and processing of credit/debit card and PayPal transactions. If you have any questions regarding secure transactions, please contact us.
Retro Radio Australia’s infrastructure is managed by multiple service providers (For example, Amazon Web Services). However they do not have access to any personal information and are prohibited to selling or passing on any stored data.
Security and Your Data
We take data security very seriously. Our databases are backed up regularly, and any data collected from you is sent over an encrypted SSL secure connection. Security of our data is important to us and we take every possible reasonable measure to prevent against loss, damage, theft or misuse where possible.
Any data processed by one of the third parties working on our behalf is also sent over an encrypted SSL connection. Third parties are contracted to provide a high level of security on their systems.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Links to Other Websites
Retro Radio Australia Apps
When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.
For iOS Apps
The Retro Radio Australia iOS App does not collect any user data when installed or launched on your device.
For Android Apps
The Retro Radio Australia Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the ‘state’ of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.
The Android App also requires access to local storage. This is to store its configuration for faster launch times.
Our web application and website use Analytics services provided by Google Analytics and Heap. Information collected from these services is entirely anonymous. Only general information is captured (For example, the type of browser or operating system you are using, screen resolution and which parts of the site you interact with). No form data is captured or read by these services. We use website recording services in order to improve our services’ usability and see how visitors interact with features and pages.
Retro Radio Australia is registered business in New South Wales, Australia in compliance with Australian law. Our Australian Business Number is: 38802656692.
All customer data is handled sensitively by members of our team and physical access to our offices is restricted to authorised personnel only.
Retro Radio Australia reserves the right to make alterations to this document whenever we deem reasonable. It is the clients sole responsibility to check this document for updates on a regular basis.
What Are Your Rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.
Please be aware, in order to remove any of your data this may prevent us from providing services to you and could result in the closure of your account.
If you have any concerns regarding the data we hold on you, please contact us at email@example.com